Support center

Answers on setup, shipping, and warranty

Find verified details on assembly, delivery timelines, 30-day returns, warranty coverage, and how your desk data is handled.

Quick answers

Setup, shipping, and policies

Clear, verified answers to the questions buyers ask most often.

Assembly

How long does assembly take?

Assembly takes approximately 30 minutes with the included tools and step-by-step guidance. Check the weight limit and frame specifications in the product details before installing accessories.

Shipping

What are the shipping timelines?

Orders ship with straightforward timelines shown at checkout. Tracking details are sent once your desk leaves our warehouse.

Returns & warranty

What are the return and warranty terms?

Returns are accepted within 30 days under our return policy. Warranty coverage terms are listed on the Warranty page, and our Privacy Policy explains that memory presets are stored locally on your desk.

Still have a question?

Reach our support team for technical or shipping questions that these answers do not cover.